We provide our members with dedicated claims management support and advice to ensure that they have the tools and resources to handle claims in a timely, professional manner.
This service is complimentary and includes the assessment, response and management of claims. In addition, our claims management team provides sample letters and guidebooks to assist councils in responding to claims properly.
How Does It Work?
The Mutual’s claims management team provides support for members as claims are received or litigations commence. Moreover, our panel of lawyers is available to members for guidance on litigated claims as required.
The team assists in providing members with an annual review of claims, advice that can be used to prevent claims from occurring and training, all of which are essential for effective risk management.
Still have questions about our Claims Management services?
Get in touch with our team to learn more.
More Services and Benefits
We understand that local governments have unique needs, which is why we offer a comprehensive list of risk management services and benefits:
Hear What Our Members Are Saying
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Serving our members’ needs first and foremost is our top priority. The unique challenges faced by local governments are well understood within the Mutual, and we continually strive to become better every day so that all communities will be safer as a result of our collaborative efforts.
