Risk Management Services

Fundamental to our success are our services.  From efficient administration through to training, professional development and awards, we aim to achieve excellence for all members.



Claims Management

Members make decisions on all claims and are supported by an independent claims management team.

Brokerage Services 

CivicRisk Mutual engages a broker to provide support and advice to ensure all insurable risks are adequately covered.

Continuous Risk Improvement Program (CRIP)

Every member is required to commit to an ERM philosophy and put in place a CRIP for their council.

Risk Enhance Program 

This program provides risk grants to the value of $10,000 per year for any risk projects.

Awards for Excellence 

All members are encouraged to enter and prizes are awarded for the best initiative.

Training & Education

CivicRisk Mutual is committed to resource sharing and risk management training.

Motor Vehicle Education Funding Program

CivicRisk Mutual provides funding each year to members which can be used to improve driver safety or implement technology to reduce motor vehicle accidents.

Valuation Service

All members are included in a 3-year funded valuation program.

Members Only Resource Centre 

All members have exclusive access to our member portal which provides a number of resources to help members make smarter and better informed business decisions.


We fund members with fraud prevent software called EFTSure.


Membership Enquiry