WELCOME TO CIVICRISK MUTUAL

Passionate about delivering tailored and cost-effective risk management solutions.

With over three decades of experience, we remain dedicated to producing a range of member-focused actions that encourage transparency and collaboration amongst councils.

Committed to Excellence

2024 YEAR IN REVIEW
18.5

surplus achieved by minimal claims, robust investments and protection cost savings

128.5

collectively saved by members since Mutual inception

321000

of funding grants directed towards 21-member risk initiatives for 70% of membership

5

of member contributions account for Mutual administration and training costs

90

of members attended risk management committee meetings to share lessons learned

100

of members attended our risk, claims and bespoke training

Explore CivicRisk

Our Story:

We’ve come a long way from our humble beginnings in 1988. Our people, values and partners have been key to our success.

Membership:

We provide like-minded councils with creative solutions to manage risk, as well as a wide array of benefits and specialist support.

Protection Program:

We have a broad range of options that can be tailored to suit your specific needs.

Benefits & Services:

Our benefits and services are the foundation on which we build our success. From training and education to brokerage support, we have the tools to help our members succeed.

Why CivicRisk Mutual?

We offer tailored risk management solutions to ensure our members feel safe, confident and supported at all times.

Members own the mutual

CivicRisk is owned by members, for members — and every voice matters in our decision-making process.

Collaboration amongst councils

Collaboration and teamwork are in our DNA. By working together, we’ve built relationships, reduced claims and saved $93.3 million which would have otherwise gone to insurers.

Expert and specialist support

We have a prompt service of dedicated advisors supported by our funding to mitigate risk, resolve claims and collaborate with agencies.

Quality cover

Our creative solutions help councils avoid and mitigate catastrophes at affordable rates. This is the reason that we have had 8 new members in the past 2 years: Saving them money while providing an ownership model for ongoing returns.

Transparency and sustainability

We pursue a strategy that is transparent and sustainable. All information relating to claims, surplus and contributions are open, visible and accessible.

Professional development

All members are afforded the opportunity to develop their skills and competencies through our professional development program — which entails bespoke risk and claims training for safer, more secure communities.

Join other like-minded councils in building safer, more resilient communities.

News & Insights

How Mid-Western Regional Council’s Framework 2.1 Raised the Bar in Risk Management

When managing risk, most councils stick with the tried and tested. But in 2024, Mid-Western Regional Council took matters into its own hands. Identifying an.
Read More

How Blacktown City Council Turned Tree-Planting Into a Risk Management Success

In local government, risks often arrive in familiar forms: ageing infrastructure, legislative breaches and reputational damage. However, occasionally, risk emerges not from what does happen.
Read More

From Landfill to Landmark: How Bayside Council’s Barton Park Redevelopment Redefined Risk Management

For decades, Barton Park was little more than a relic of Sydney’s industrial past — a barren 19-hectare stretch of land west of the airport,.
Read More

Port Macquarie Hastings Council: A Case Study in Adaptive Risk Management

Local councils deal with their fair share of unexpected challenges, but few are as immediate as a damaged bridge threatening to cut off an entire.
Read More

Even today, when it comes to dealing with new or changing risks, the resources and knowledge provided through the workshops and training have helped me adapt to these changes. The networking opportunities have allowed me to communicate any concerns and collaborate with other councils to ensure best risk management practices.

Doris Te Awa

Risk and Claims Officer, Bayside Council

I would encourage other councils to join CivicRisk. I work with a number of other councils that have been with other insurance mutuals, and I’ve found that their experience with CivicRisk has been much better than with their previous insurance provider. I have no problem at all recommending CivicRisk Mutual, as it is the place for councils to seek their insurance.

Adam Cowell

Manager Asset Planning & Support, Blacktown City Council

They’ve helped us with risk initiative funding and multiple training opportunities. And by being a member of a group of intelligent, committed individuals from different councils, we can discuss what matters to us, what problems we’re experiencing, and how other people have addressed some of those problems and the solutions they’ve used and implemented — which we might be able to consider to see whether they’re also suitable for us to address those problems in the same way.

Michael Ferguson

Group Manager Governance, Port Macquarie Hastings Council

We work very closely with CivicRisk Mutual to make sure that those events that we can’t foresee and that we can’t control ourselves, we can actually mitigate.

Peter Thompson

Coordinator, Audit & Risk, Blacktown City Council

I think CivicRisk is really abreast of current and emerging trends when it comes to risk management. They have access to such a wide range of information — not just through the insurance companies and the trends they’ve seen, but also through the various memberships they have and by being so embedded in the industry.

Veronika Barry

WHS & Risk Coordinator, Mid-Western Regional Council

With CivicRisk Mutual, we found an organisation that was committed to mutuality, committed to working together for improvements, and that allowed us to be actively involved. We could be as involved as we wanted to be in our planning days.

Jenna Hazelwood

Chief of Staff, Richmond Valley Council

We’re here to help.
We can’t wait to hear from you.

1300 837 493 info@civicriskmutual.com.au